Los Angeles, CA and Lehi, UT – OrderProtection.com (the “Company”), the purchase protection platform, announced a Series A round led by Maddix Capital (“Maddix”). As a formerly bootstrapped business, the round was the first external capital raised by the Company, and with the investment from Maddix Capital and a key strategic partner, Bolt, OrderProtection.com is poised for outsized growth.
The growth capital comes following OrderProtection.com’s strong foundation of 285K+ protected orders, representing $30M+ in protected client revenue. “Our team could not be more excited to partner with the Maddix Capital team,” said Julian Wilson, CEO and Founder of OrderProtection.com. “Maddix’s operational support and capital will position us for our next phase of growth by allowing us to expand, increase our technology stack, and add additional integrations, strategic partners, and employees.”
Jesse Silva, Founder and General Partner, and Jake Gubler, Director, will both advise and support OrderProtection.com as a board member and board observer, respectively. “Shoppers expect fast, exceptional service from brands – especially post-purchase,” said Jesse Silva. “OrderProtection.com does that and more, elevating the customer experience while simultaneously cutting support costs for brands across the world. We are excited to support the OrderProtection.com team with our sales and marketing, and FP&A resources through this next unique phase of hyper-growth.”
With over 210 million packages lost, stolen, or damaged in North America in 2021, OrderProtection.com simplifies and expedites post-purchase issue resolution for e-commerce brands and shoppers alike. Through the Company’s strategic offering and value-added product roadmap, OrderProtection.com’s mission is to create the optimal customer experience and to save claim management and customer service costs by providing outsourced managed services to brands and merchants. While OrderProtection.com plans to fill several key positions in the near term, the Company utilizes its wealth of knowledge on the eCommerce sector and deep relationships and partnerships to facilitate expedited growth without the need for a bloated sales organization.
For more information on the Company and how they are improving shopper’s post-purchase experience, visit OrderProtection.com.
